This policy explains how Sangatiya collects, uses, shares, and protects information for a platform where travelers can discover, join, create groups, and communicate with one another.
Privacy at a glance
We use personal information to provide platform functionality, improve communication, operate safety and support processes, and enhance the user experience. We do not sell personal information to third parties.
1. Information We Collect
We collect information only as needed to provide platform functionality, improve the experience, support communication, and help operate Sangatiya.
Name, email address, and mobile number.
Profile picture, bio/about information, and travel preferences.
Location information if you choose to share it.
Group participation details, messages, reports, and platform activity.
Device, log, and usage information that helps us maintain reliability and security.
2. How We Use Information
Your information helps us operate a travel community where members can discover groups, communicate, and manage their participation.
Create and maintain your account and profile.
Show relevant groups, travel preferences, messages, and participation details.
Communicate service updates, support responses, safety notices, and account information.
Review reports, enforce policies, prevent misuse, and improve platform features.
Analyze aggregated usage trends to improve the platform experience.
3. Visibility of Profile Information
Some profile and participation information may be visible to other users depending on the platform feature being used.
Your name, profile picture, bio, travel interests, and group participation may appear in groups or member-facing features.
Messages you send may be visible to the intended recipients or group participants.
You should avoid sharing sensitive personal or financial information in public or group areas.
4. Sharing and Third Parties
Sangatiya does not sell personal information to third parties. We may use trusted service providers to help operate hosting, analytics, communications, security, and support tools.
Service providers are expected to use information only for the services they provide to us.
We may disclose information if required by law, to protect rights and safety, or to investigate policy violations.
We do not control websites, payment channels, or services that users choose to use outside Sangatiya.
5. Account Updates and Deletion
You may request profile updates or account deletion through support channels. Some information may be retained when needed for legal, safety, fraud-prevention, dispute, or recordkeeping purposes.
You are responsible for keeping your account information accurate and current.
Deletion requests may not remove messages or records already shared with other users where retention is necessary.
We will review requests and respond through the available support process.
6. Security
We implement reasonable security measures designed to protect user information. However, no system can guarantee absolute security.
Users are responsible for protecting account credentials and using strong passwords.
Do not share OTPs, passwords, payment details, or sensitive identification documents with other users.
If you believe your account has been accessed without permission, contact support promptly.
Questions or deletion requests?
Contact our support team to request profile updates, account deletion, or privacy assistance.
